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Environmental claims verification under ISO 14021

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In line with the third edition of the standard: ISO 14021:2026 of June 2026

We check claims such as recyclable, recycled content, compostable and others

A report ready for customers, retailers and EU rules

From the review of your claims to the final report in 2–4 weeks

Talk to us about checking your claims against ISO 14021:2026.

Definition

What is a check against ISO 14021:2026?

Verification under ISO 14021 is an independent check that your company's own green claims meet the standard. The standard calls them self-declared environmental claims. They are also called Type II claims. We check claims such as “recyclable”, “recycled content” or “reduced energy use”. We look at the wording, the basis, the evidence and how the claim is shown, including symbols such as the Möbius loop.

The third edition, published in June 2026, replaced ISO 14021:2016 and made the rules stricter. Every claim must now be part of a written claims programme, with set criteria, methods and roles. The company must keep the records that prove its claims are true. One good source of such data is a life cycle assessment (LCA).

National catalogues may lag behind. In Poland, for example, PN-EN ISO 14021:2016-06 with amendment A1:2021 is still listed as current. The third edition is not yet a national standard. We check against the third edition, because it sets the rules that customers, retailers and regulators will expect.

Who it is for

Who needs a check against ISO 14021?

A green claim is a specific statement on a pack, a label, in a catalogue or on a product page. If any of the claims below sounds familiar, the standard applies to you.

Packaging

“Recyclable”

“Contains 30% recycled material”

“Industrially compostable”

Construction and materials

“Longer-lasting product”

“Designed for disassembly”

Electronics and appliances

“30% lower energy use”

“Housing made from post-consumer recycled material”

“Repairable: spare parts for 10 years”

Textiles and fashion

“25% recycled fibres”

“Water-saving dyeing”

“Material from renewable sources”

Chemicals and cosmetics

“Biodegradable in 180 days”

“Refillable packaging”

“Less water used in production”

Industry and components

“Made with renewable energy”

“15% less resource use”

“Energy recovered in the process”

A check matters most for:

—

makers that talk about the green features of products and packs on labels, in catalogues and in marketing,

—

companies whose customers or retailers ask them to prove their green claims,

—

companies getting ready for the EU bans on some green claims: Directive 2024/825 (EmpCo) applies from 27 September 2026,

—

companies that use claims under ISO 14021:2016 and must adapt them to the new edition.

Rules are getting stricter and consumers are more aware. So a claim checked by an outside party is becoming a must for credible product messages.

Process

How does a check against ISO 14021:2026 work?

At EXERGY, the check has three stages:

01

Review of claims

We look at all your green claims: labels, packs, product pages and marketing. We find the claims the standard covers and any wording that is not allowed.

02

Review of evidence

We check the evidence for each claim: data, sums, methods and the claims programme that ISO 14021:2026 requires. We point out gaps and problems.

03

Verification report

We issue a report on how your claims meet ISO 14021:2026, with findings and advice. You can show it to customers, retailers and regulators.

The standard says every green claim must be accurate, verifiable, relevant to the product and not misleading. The evidence must be available to anyone with an interest who asks for it.

Scope

What do we check?

We check three areas that decide whether your claims meet ISO 14021:2026. They range from the wording of single claims to the claims programme the new edition requires.

01

Wording of claims

Whether the wording matches the definitions in the standard: “recycled content”, “recyclable”, “compostable”, “degradable” and more than ten other defined claims.

02

Evidence and calculations

Figures, methods and the basis of comparison for claims such as “energy use cut by X%”, and whether the evidence is complete.

03

Programme and labelling

A written claims programme (new in the 2026 edition) and the right use of symbols, including the Möbius loop and percentages.

A claim without evidence is a risk to your image, your sales and your legal position. A check shows the weak points before a customer, a competitor or a regulator does.

Input data

What data do we need?

Product
—Product and packaging specifications and recipes
—Supplier records of recycled content
—Technical data sheets and material certificates
—Information on repair and reuse
—End-of-life scenarios, if relevant
Evidence and data
—LCA or product carbon footprint results, if you have them
—Energy and water use in production
—Production waste and how it is handled
—Basis of comparison for “reduced by X%” claims
—Lab test results, if relevant
Communication
—Current labels and product markings
—Marketing materials and product pages
—Environmental symbols and graphics you use
—Claims you give to customers and retailers
—Your environmental claims programme, if you have one
Benefits

What are the benefits of a check against ISO 14021?

A green claim checked by an outside party has real business value:

Legal safety

A check lowers the risk of greenwashing claims and of fines under EU rules on green claims.

Customer trust

An outside check of your claims builds the trust of consumers, retailers and supply chain partners.

A marketing edge

You can talk about checked green features where competitors without evidence must stay silent.

In line with the new edition

The report confirms that your claims meet ISO 14021:2026, including the new written claims programme.

Ready for market demands

The report answers customer questions, tender rules and second-party audits.

Why us

Why work with EXERGY on ISO 14021?

Independent and thorough

We check your claims as an independent third party, based on the evidence: the documents, data and sums your company provides.

Full support

We offer the full range: LCA and product carbon footprint, ISO 14021 claims checks, EPDs and support for green communication.

Strong track record

We have done studies and checks since 2017. Many specialists on the market trained with us.

On time

In 2024, we finished 65 of 74 projects ahead of schedule.

How we work

How do we work with you?

01

First call

You talk to our specialist. We list the products and claims to check and agree the scope and the list of documents.

02

Proposal

Within one working day, we send you a proposal with the scope, schedule and price.

03

Checking the claims

Our team checks the wording of the claims, the evidence and the claims programme against ISO 14021:2026.

04

Verification report

You get a report with findings and advice, to use with customers, retailers and regulators.

Team

Meet the team

Experienced EXERGY specialists run every project with our own proven methods. We do not give consulting work to subcontractors. We have worked in this field since 2017.

Meet the team →
Contact

Let's talk about checking your green claims

Do you want to be sure that your product claims meet ISO 14021:2026 and stand up to greenwashing charges?

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FAQ

Frequently asked questions about ISO 14021 verification

Is verification of ISO 14021 claims mandatory?+
The standard does not require certification or a check. Companies make Type II claims on their own responsibility. But the claims must be verifiable, and an outside check makes them much more credible and legally safer.
What does ISO 14021:2026 change?+
The third edition, published in June 2026, replaced ISO 14021:2016. It adds a written claims programme, makes the evidence rules stricter and aligns the structure with ISO 14020.
How is an ISO 14021 claim different from an EPD?+
ISO 14021 covers self-declared claims (Type II) that a company makes based on its own data. An EPD is a Type III declaration, based on a full LCA and checked by an independent third party under ISO 14025.
How long does a check against ISO 14021 take?+
It depends on the number of claims and how easy it is to get the documents. A typical project takes 2 to 4 weeks. If extra LCA or carbon footprint work is needed, we agree the schedule with you.